Shoes & bags online discount store

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We accept Visa / Mastercard

FAQ

How do I place an order with Shoes & Bags Store

Please fill your shopping cart by clicking ‘buy now’ button bellow chosen items and proceed with your order through online shopping system. Follow the instructions and submit your order. After the order is processed, with next 24 hours you will receive an email to confirm the order items and address.

When will you ship my items?

Orders usually are shipped within 24-48 hours. Once your order has been shipped, an e-mail with tracking number will be sent to your contact e-mail within the next 48 hours. It will indicate which carrier was used and a method of tracking the order to your door. Please allow 7-10 days for delivery. You may receive several shipments to complete the fulfillment of your order.

How long will it take to receive my order?

Please allow 7-10 days for delivery. You may receive several shipments to complete the fulfillment of your order.

How can I know my order status?

Once your order has been shipped, an e-mail with tracking number will be sent to you within the next 48 hours. It will indicate which carrier was used and a method of tracking the order to your door.

If your tracking number starts with M or V then your package has been shipped with UPS and you should track at www.ups.com

If your tracking number starts with EE, your package has been shipped with EMS and you should track your package on this link: http://www.ems.coop

If your tracking number starts with EA or EB then your package has been shipped by USPS. In this case you should track your package on your national postal service website.

Do you charge sales tax?

No, we don't charge any tax, your ordered items will be shipped as a GIFT.

How safe is ordering from your site?

While we use SSL encryption to protect sensitive information (like your credit card information) online, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are fully informed about our security and privacy practices and updated as new policies are added or revised. They are regularly notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment under restricted access.

I If you have any questions about our website, please contact us directly at or via e-mail at info@shoesbagsstore.com

All requests are replied within 24 hours.